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PRIVACY POLICY

GrottonGlowDrop values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.


1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping/billing address

  • Payment information (processed securely by third-party payment providers; we do not store credit card details)

  • Order details and purchase history

  • Device information such as IP address, browser type, and cookies


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, account, or customer support requests

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized transactions

  • Send promotional emails or marketing messages (you may opt out at any time)


3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics services

  • Legal or regulatory authorities if required by law


4. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience.

  • Cookies help us understand user behavior and improve site functionality.

  • You may disable cookies through your browser settings, though some features may not function properly.


5. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.


6. Data Security

  • We implement reasonable security measures to protect your personal information.

  • However, no method of transmission over the internet or electronic storage is 100% secure.


7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, correct, or delete your personal information

  • The right to withdraw consent for marketing communications

  • The right to request data portability

To exercise these rights, please contact us using the information below.


8. Children’s Information

  • GrottonGlowDrop does not knowingly collect personal information from children under the age of 13.

  • If we become aware that such data has been collected, we will delete it promptly.


9. Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time.

  • Changes will be effective immediately upon posting on our website.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧Email:support@grottonglowdrop.com

Thank you for trustingGrottonGlowDrop

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